Vectramind runs on big ideas. We create products that solve big problems, and yield a big impact – but we do it with carefully measured magnitude and precisely dialed direction.

Dynamic growth and evolution live at the core of our company’s DNA – defining our origin story and permeating into the lifeblood of every entity and system we touch.

The nature of work is changing every day—and successful organizations change with it. Vectramind was founded in 2006 to power that transformation. By leveraging the latest advancements in cloud technology and intelligent computing, we enable our partners to stay one step ahead of the curve, adapting the way they connect, communicate, engage, and ultimately compete. From banking to retail to healthcare, and from Synapse to FirstPass, the Vectramind story and product journey is – and has always been – defined by one force: Evolution.

FirstPass, is an unified patient experience platform for hospitals that helps bring about better insights to customers on their hospital operations, improve patient experience, do better capacity planning, and reduce no-shows to appointments.

Powered by Artificial Intelligence and machine learning algorithms, FirstPass anticipates patient inflows and wait times at every touchpoint and intelligently reroutes patients, streamlining the processes to optimize every moving part in the patient journey. FirstPass allows patients to have instant access to answers through 24/7 chatbots and a personalized information portal. In addition, it keeps patients in the loop with any scheduling shifts or updates via real-time communications and notifications.

With FirstPass Vectramind aims to optimize the 4 Ps, namely patient, people, provider and productivity.